Frequently Asked Questions

In this section, you will find common questions about our products and manufacturing processes.

Whether it is to obtain the answers to your questions or simply out of curiosity or interest, you will find below a lot of information and answers related to Artefact glasses frames. We will be happy to answer your questions if they do not appear here. Contact information can be found on the ‘Contact Us’ page.

Question What does "Made in Canada" really mean?
Answer

We are thrilled to offer frames that we manufacture almost entirely in our workshop. That is to say that apart from the hinges that come from Europe or Asia, everything else is manufactured, from the raw material, directly and only here using methods developed in our own shop. Artefact frames are not only designed in Canada and produce elsewhere. They are proudly "Made in Canada".

Question Is it reeeeeally "Handmade"?
Answer

We are aware that in the various spheres of craftsmanship, whether for the manufacture of glasses, wood or leather work, sewing, sculpture and so on, the expression "handmade ” can quickly become a subject of conflict. At Artefact several stages of our manufacturing process are carried out using machines, and some are even automated and controlled by computer. The mention "Handmade" is written (and used shamelessly :)) for several reasons and the main ones are: each frame model is born first on a drawing board; the machines help a lot by cutting the basic shapes but all the finishing steps are only entrusted to a real person, whether for fine tuning the final shape, sanding the surfaces or applying the finish; and of course the final assembly is also done by hand. We evaluate that, on average, less than 30 minutes of work is done by machines and over 3 hours are spent under the care of a artisan.

Question What wood species are used for the manufacture of frames.
Answer

Here in Quebec, we are blessed and very happy to have access to a wide choice of magnificent wood species from Canada and the United States. The majority of our frames are made from local hardwood species such as black walnut, cherry and maple. To diversify or to create more extravagant models, it is also possible to use exotic woods such as ebony, tiger wood, burl wood or other figured wood.

Question Can I sit on my glasses?
Answer

As long as they are paid for, the frame belongs to you and you can do whatever you want with it. However, we do not recommend sitting on your glasses, or any other glasses for that matter, as they will most likely be broken before your rest period is over. XD

If you end up with a broken frame, for this reason or another (a soccer ball could cause similar results), we might be able to fix it. Do not hesitate to contact us if you wish to have a frame repaired.

Question Why so expensive?
Answer

In comparison, acetate is still the most popular and cheaper material for making frames and that's not about to change. It is also somewhat easier to work with and can be manufactured with less human intervention.

As for wooden frames, there is a growing number of wooden glasses manufacturers and among all that is offered, there can be significant price variations. Whether it is because we only choose high-quality hardwoods and components or because we strive to showcase our passion for quality craftsmanship and woodworking in every frame... we believe that each Artifact frame will greatly justify its price.

Question Why so inexpensive then?
Answer

Simply because we would like everyone who wants one to be able to buy an Artefact.